- Orders are usually sent out within 5-10 business days.
- The shipping time depends on the destination. Deliveries to the EU and USA typically arrive within ten working days. Please visit the PostNL website for more information.
- Different delivery times may apply to sale items, commissioned works, pre-order items, and during the holiday season.
Tracking & Insurance
- All shipments are insured and trackable.
- You can track your order here.
- The national postal service of your country will deliver your order. For example, US orders are handled by USPS.
- Each order is shipped flat in protective, eco-friendly packaging — all packaging parts are reusable or recyclable.
Good to know
- The addressee may be required to sign for the delivery.
- Additional import taxes may be applied to shipments sent outside the European Union and are the buyer's responsibility.
Damaged and lost items
- If a print arrives damaged, don't worry; I've got you covered. Please save the packaging and the print(s) in case photos are required for the insurance. Email email@example.com, and I'll help you get a new print or your money back.
- All orders are equipped with a tracking number. You can track your order here. In the case of a lost parcel, please get in touch with me within four weeks from the dispatch date.
Returning an item
- To return an item, please please contact me within 14 calendar days from the delivery date, and I will provide you with further information.
- Use the original packaging for the return shipment.
- The cost of the return shipment is the buyer's responsibility. I will reimburse the original shipping fee, excluding any customs fees.
- Gift cards, downloadable products, and custom-made items are non-refundable.
Receiving a refund
- Once I have received and inspected the returned items, I will issue a refund for the amount paid, excluding any customs fees or the cost of the return shipment.
- If the item is used or damaged, this will be reflected in the refundable amount.
Canceling an order
- If you'd like to cancel an order before it has been shipped, please contact me as soon as possible.