FAQ


Shipping 

 

When will my order be shipped? 

Orders will usually be sent out within 5-10 business days, after which the delivery time depends on the destination. Please see the Shipping + Policies for more information about delivery times to your country.

How much does the shipping cost? 

All orders above 100 € are currently being shipped free of charge, no matter the destination. There might be additional import taxes applied to orders sent outside of the European Union. Any such charges are the buyer's responsibility. 

Do you ship overseas? 

I most certainly do! See available countries here. Orders above 100 € are shipped free of charge.

How are your prints packaged?  

I take the utmost care to make sure that your newly purchased prints arrive to you in pristine condition. All prints are shipped in a flat protective packaging. I use only eco-friendly materials that can be recycled or reused, and the packaging is 100% plastic free! You can see an example of the packaging here 

What if something goes wrong with my delivery? 

If your order gets damaged or lost in transit, don’t stress out. Just send me an email at hello@maarithanninen.com, and I’ll help you to receive a new print or a refund. Please see the Shipping + Policies page for further information.  

 

Payments 

 

What payment methods do you accept? 

You can choose from the following secure payment options: Shopify Payments (Visa, Mastercard, American Express, Maestro, iDeal, Shopify Pay, Apple Pay, Google Pay) and PayPal Express Checkout. 

Why are your art prints more expensive than other art prints that I see online? 

All of my art prints are made using hand-carved printing blocks, and pressed by hand. The process is time-consuming and laborious, and the resulting editions are limited in quantity. As a matter of fact, unlike digital reproductions, all handmade art prints are considered to be original pieces of art, just like paintings. In addition, I use only high-quality materials, and the prices are inclusive of shipping fees.   

 

Cancellations and returns 

 

Can I return my order if I change my mind? 

Absolutely! If you are not satisfied with your order, I am happy to accept your return, and refund your money, minus any customs fees and return shipment fees. Please read the “Returns” section on my Shipping + Policies page for more details.  

Are there any additional or “hidden” fees? 

The price you see on my website is the price that you pay, shipping fees included. In some cases, items sent to destinations outside of the European Union are subject to import taxes. These charges are determined by the customs office of the destination country, and are the buyer’s responsibility. 

 

Materials 

 

Are your materials eco-friendly? 

Whenever possible, I use eco-friendly and ethically sourced materials for my prints and packaging. Many of the papers that I use are handmade with recycled or waste fibers, such as recycled cotton rag or banana leaves. In addition, I use plant oil-based printmaking inks and no solvents. My plastic-free and eco-friendly packaging is mostly made out of recycled materials, and it can be reused and recycled.  

 

Printmaking 

 

What is linocut? 

Linocut is a printmaking technique in which a design is being carved into a block of linoleum (lino), and used as a stamp to create multiple impressions of the same design. Because the entire process is done by hand, these impressions, called “linocuts”, all carry their own unique characteristics, and are considered to be original pieces of art. 

 

Tattoo permissions

 

I would like to have your work done as a tattoo. Is that possible? 

Please read this page.

 

My work and inspiration 

 

What inspires your artwork?  

My love for nature, plants and animals is strongly present in my work. I draw inspiration from various art styles and cultures. I love discovering new influences, and implementing them into my work.  

I’d like to see how you make your prints. Is that possible? 

Sure! I have a YouTube channel with a few videos about my process, and you can find tons of shorter videos on my Instagram page. 

Do you offer printmaking workshops? 

I am currently not offering workshops.

How can I get notified about new prints, sales, etc? 

The best way to receive notifications about my sales and other news is by following me on Instagram, and by subscribing to my newsletter 

Do you have a physical location or art gallery? 

Unfortunately, I don’t currently have a physical location to display my art. Should the situation change, you can receive a notification about it by subscribing to my newsletter on my home page.  

 

Print care 

 

How can I care for my newly purchased art prints? 

As a rule of thumb, keep the prints at room temperature, and avoid high humidity and direct sunlight. You can read more about print care on my Shipping + Policies page. 

 

Commissions and collaborations 

 

I would like to order a custom piece from you. Do you accept commissions? 

I do accept commissions from time to time. Please let me know what you have in mind by dropping me a line, and I’ll get back to you with more details.

I’m looking for artists to collaborate with. Would you be interested?  

I am always interested to hear about collaboration opportunities. Please don’t hesitate to propose your ideas! You can do so by sending me an email to hello@maarithanninen.com. 

 

Wholesale 

 

Are you interested in adding my prints to your store’s selection?

Please email hello@maarithanninen.com for details. Please include the following information in your inquiry:

  • Company name
  • Company address
  • Contact name
  • Contact email address
  • Contact telephone number
  • If your business is located within EU, please include your VAT number

 

 

Were you unable to find the answer to your question? You can get in touch either through the Contact page, or by emailing me at hello@maarithanninen.com!