Love the print, Maarit couldn't have been more helpful!
We haven’t received anything.
I’m a little disappointed considering this was supposed to be a holiday gift. She loves your work and is a fellow printing artist.
I'm sorry to hear the package hasn't arrived yet. Unfortunately, I was only aware of the situation after reading your review.
Please note that I have no control over shipping times after I have mailed a package.
As stated on my website, the Christmas cutoff date for your country was December 5th. You placed the order after the cutoff date, on December 7th.
Had I been aware that the print was a Christmas present, I could have tried to arrange express shipping or offer other options. As no additional information was given, I mailed the order within two weeks, as stated in my policy.
The tracking shows that customs in your country are currently checking the package. I hope you receive it soon and that you both enjoy the belated present.
Such beautiful work, looks even better in person. Thank you so much all the way from New Zealand <3